PlayStation customer service

Quickly locate PlayStation technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the PlayStation page at any time.

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Customer Service

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Phone: 800-345-7669

  • How to reach a live person:
    • Just press 0
  • Hours of Operation:
    • Monday - Saturday 6am-8pm PT
      Sunday 7am-6:30pm PT
  • Email:
    • This information has not been added.
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  • Description:
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User Reviews

13
Jun

Posted by Anonymous


on 6/13/19 at 9:51AM

PlayStation Network customer service policy is the the WORST!!

13
Jun

Posted by Anonymous


on 6/13/19 at 9:36AM

Horrible Customer Service

20
May

Posted by BootyBandit335


on 5/20/19 at 2:04PM

PlayStation Banned for a reason I don't know I haven't done anything wrong I'm pissed just to see this ok

26
Aug

Posted by Cotechy


on 8/26/18 at 2:26PM

When a customer "blocked" a player is for a reason,and you people do not repect that,i pay for my ps plus is not free,so i demand that if i blocked a player a do not want to be match with him ever again,do your job right .!! Or i will swtich to a diferent plattaform that would ..

28
Jul

Posted by Wickedness420002


on 7/28/18 at 3:26PM

Can't get on PlayStation network to do anything I spend alot money to be able play the games I enjoy to play it says business hours don't end until 8pm I called and said phone support is closed im highly upset and deserve an explanation I keep getting error error error what's going on

View all 394 PlayStation customer service reviews »
Customer Service Ratings

Based on 596 votes.

2.8

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PlayStation customer service news
Spider-Man Overtakes God Of War As Fastest-Selling First Party PlayStation Game Ever

According to a report by USA Today, the game sold a record 3.3 million copies in three days since release, outperforming God of War by about 10%. As if holding one record is not enough, Spider-Man also holds the record of Sony's most pre-ordered game, ...

Sony Shows Off New 'Red Dead Redemption 2' PlayStation 4 Bundle

If you don't own a PlayStation 4 Pro yet, you might want to hold off until October, when one of the most highly anticipated titles is featured in a new console bundle. Launching Oct. 26 alongside the game, the new “Read Dead Redemption 2” console ...

PlayStation Now Offers PS4, PS2 Game Downloads

Sony has rolled out a new download feature for PlayStation Now users that allows most PS4 and PS2 titles to be played offline. “Almost all” PlayStation 4 games included with the service, such as “Until Dawn,” “Bloodborne,” and “God of War 3 Remastered” ...

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