Flag Frontier Airlines Customer Service Review

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My concerns with this airline is that when I cancel my flight last year because of emergency that I had a year to use this as a voucher up until December of 2015.... I was charge a cancellation fee.... I was ready to use my voucher this month and when I called to book a flight frontier couldn't locate my voucher because they said it was too late that they gave me a year to use it!!!! There was some lies and misunderstanding I truthfully was told that I had until the end of 2015 to use this voucher..... I'm not happy with frontier or travel one and will not recommend anyone to them..... I'm laid off from my job and needed to use this voucher for personal issues..... Therefore I was ripped off and is very unhappy with this happening.... Frontier Airlines need to credit me or give me something to meet my needs!!!!


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