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I tried to call customer service for the last 3 days and after listening and following the automated instructions I got cut off. Did it several times with the same result. I've had this problem since I started my coverage. It got to the point that I can't take this anymore. I tried to be patient but you can only take so much. . I am retired and I thought I would feel safe getting my own insurance. The visits to the doctor's office were very disappointing. The only issue that she would address was the reason for the visit which the receptionist would force out of you. That it had to be specific. Specific to the point that that's the only thing the doctor would address. No further evaluation was done. I have decided to cancel and right now I'm looking for a better insurance..


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