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I purchased the five color bundle of Epson 98 ink cartridges for my Epson 810 printer from Nebraska Furniture Mart in The Colony, Texas in June 2015. When I attempted to use the yellow and magenta they did not work. The printer returned an error message the cartridge's were not recognized. The light magenta and light cyan worked fine and I didn't try the cyan cartridge. I attempted to return the full cartridge to Nebraska Furniture Mart but they refused my refund or exchange request due to purchase over 30 days ago. The experation date on the box is 10/2017. It's possible the electronics were defective on the two colors. How can we be expected to know the quality of the product within 30 days? As I stated above the experation date on the box is 10/2017. I am requesting a refund or exchange of the defect product. Please let me know what can be done to resolve this problem.


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