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My HP printer finally quit after 12 years. So I bought an Epson because it sounded too good to be true for the price. After 10 calls to customer service/tech support and 4 sets of ink nothing changed. I did everything they told me to do. The printer would not print everything on the page. When it printed an all black text page it was fuzzy. The one customer service rep tried to tell me the serial number I gave her wasn't the one on the printer. After looking at a photo I emailed, she then realized SHE WAS talking about a totally different printer model. I will NEVER BUY AN EPSON printer or any other product again.


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