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I purchased a dsp w110, smart plug. It stopped working after 2 weeks. I called tech. We resolved the issue that the item is defective. The return center woman was very rude. I told her I would not pay to have the item shipped--- it's DEFECTIVE. She hung up on me when I asked to speak to her supervisor. Where is the customer service. My next step is to see if this company cares about its customers. I will not buy anything from them until this issue is resolved.


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