Flag Vizio Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I would never purchase another Vizio product due to the poor customer service I have received. I have been dealing with support for two weeks now and still don't have this resolved. Television was 5 months old and went blank. After a part was sent as well as a rude technician to repair it, to no avail, still no repaired television. Had to wait another week for Vizio to send me a box to ship it back in and this came without a return shipping label. Now waiting on this to return television and all along Vizio will not send out the replacement until they receive the old one back. This television was my elderly parents (who has been without a television this whole time) and this has been very frustration. At this point, I just want a replacement, very frustrating. I work with the public and if I did my job this badly, I would be looking for another one. NEVER AGAIN!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video