Flag Air France Customer Service Review

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I have lost luggage June 8, 20 and I spent all 10 days in the Dominican Republic, sitting on the phone and find out where my luggage.Ã?â??Ã? It was a nightmare, not a resting. I began to rest in clothing that was on me, with a photo camera and some cash. I have not visited any excursions. I had to spend money to buy that was needed for my stay in the Dominican Republic and to maintain myÃ?â??Ã? Ã?â??Ã? life.

I found my baggage when I returned home from the Dominican Republic.

In the form of sympathy the Customer Service Department gave me a voucher for 100 euros non refundable . But none travel office doesÃ?â??Ã?  not want to mess with the voucher and take it as a supplement to pay a ticketÃ?â??Ã?  !!!Ã?â??Ã?  So the ticket office at Boryspil and Kharkiv is too .

Ã?â??Ã?  Ã?â??Ã? I ask :

1. change a EMD 0578236097627 voucher into refundable voucher ;Ã?â??Ã? 

2. give me Ã?â??Ã? free Ã?â??Ã? ticket Kiev-Punta Cana - KievÃ?â??Ã? ( 1350 US dollars )

in March �¢ï¿½ï¿½ June 2017 for the period of 10 -11 nights.

It will be theÃ?â??Ã? humanitarian help to me from Air France company as a gift.I had wrote more 70 letters to Air France and nobody solves my problem !!!Customer servicesÃ?â??Ã?  at Kiev and Moscow did not decide my asking!!!

!

Where to complain? To what address? To write?

I am 66 years old man .This is a mockery of a person.


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