CDW customer service

Find contact information for CDW customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest CDW customer service news.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 866-782-4239

  • How to reach a live person:
    • Hold on through prompts will take you to a customer service rep
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

Technical Support

Update this Department Add a Comment

Phone: 800-383-4239

  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

26
Aug

Posted by CDW Quality


on 8/26/15 at 1:20PM

Hi Cherry,

My name is Michael with the Quality Team here at CDW. I am very sorry that you had an unpleasant experience with our service. In order to assist you further, could you please email me with the details of your issue and any information about your account so that I can research and address the situation and follow up with you at a later date?

Please email me at: [email protected] and use subject line, "ContactHelp.com Complaint"

Thank you for your time and I look forward to helping you,

Michael G.
Customer Relations Quality Analyst / CDW
email: [email protected]

26
Aug

Posted by Cherry


on 8/26/15 at 12:02PM

it was really big headache & annoying experience to do business with CDW. I have no idea what's the case either this company has hired the bunch of lazy or idiot people. Customer services manager even have no polite skills, they speak to the customers as they are doing them favor....damn it the worst customer services i have ever seen. They force customers to pay the way they want. i told the manager that i wanna lodge a complain & he deny me to transfer to any one else as he is the BIG Boss at the end to someone he just transferred my call with "AND BYE" & that person did not answer or returned the call up to yet.

Customer Service Ratings

Based on 85 votes.

2.9

Get Immediate Help

Have a CDW question? Get immediate CDW support from HelpOwl.com.

Returns & Refunds

Review the CDW return and refund policy at ReturnsAndRefunds.com.

Got an Idea?

Have an idea for CDW? Submit, rate and comment on CDW ideas by visiting IdeaIncite.com.

Corporate Office

Locate the CDW corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed CDW customer service rankings, employee comments and much more from our sister site.

CDW customer service news
CBS Sports NFL Expert Picks by CDW - Week 14 Edition

Welcome to Week 14 of the NFL season. There are only four games remaining on every team's schedule and the pressure is starting to mount. The race to win the division is here and the importance of every single game couldn't be higher. Never fear ...

CDW Avoids Discipline As Feds End Vendor Incentives Probe

The U.S. government doesn't plan to take any action against CDW after concluding a 19-month investigation into the company's vendor partner program incentives, the solution provider said Tuesday. By Michael Novinson May 24, 2017, 05:11 PM EDT.

CDW Launches Stand-Alone Small-Business Practice Focused On E-Commerce, Digital Delivery

CDW's differentiator, Richards said, are the digital capabilities it can offer small businesses around acquiring knowledge, technical support and even purchasing, supplemented with the benefits of a high-touch delivery model. The company is focused on ...

Related Companies

Listings for companies similar to CDW: