CenturyLink customer service news

Find the latest CenturyLink news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Justice OKs CenturyLink-Level Three Merger


The Justice Department has said it is OK with CenturyLink's proposed merger with Level 3, contingent on the spin-off of some dark fiber and metro network assets. CenturyLink said the conditions had been outlined in a consent decree to which it has agreed.

CenturyLink Price for Life Locks in Broadband Rates


CenturyLink Price for Life, announced yesterday, gives customers a monthly rate for internet service that does not change as long as the subscriber's service plan and address remain the same. In addition the company said that it has upgraded speeds to ...

CenturyLink Business Wi-Fi is a Cloud-Based Service


centurylink Business with as many as 250 Wi-Fi wielding employees could benefit from CenturyLink Business Wi-Fi, which the telecommunications company announced yesterday. The cloud-managed platform is based on Cisco Meraki technology.

CenturyLink introduces CenturyLink Business Wi-Fi; bundled offering combines network capabilities with cloud ...


MONROE, La., Sept. 19, 2017 /PRNewswire/ --�CenturyLink, Inc.�(NYSE: CTL) today launched CenturyLink Business Wi-Fi, a bundled offering that enables businesses with up to 250 employees to leverage advanced network capabilities combined with ...

CenturyLink Unveils Business Wi-Fi For SMBs, Bundles Networking And Cisco Meraki Wireless Technology


The telecom service provider says its new managed services offering bundles Cisco Meraki's cloud-managed Wi-Fi with real-time monitoring and analytics. By Gina Narcisi September 19, 2017, 02:23 PM EDT. CenturyLink is in hot pursuit of small-business ...

CenturyLink Teams With French Firm for New OTT TV Service


Paris-based software company iFeelSmart said it is powering the apps and user interface for CenturyLink Stream, a new OTT TV service that the telco launched in June in beta form. RELATED: CenturyLink Bows Beta of OTT TV Service. The nationally ...

CenturyLink (CTL) Defers Level 3 Communications Acquisition


CenturyLink Inc. (CTL - Free Report) has postponed the closing of the Level 3 Communications Inc. acquisition till the end of October. This is because the much-hyped merger between CenturyLink and Level 3 Communications is still awaiting approvals from ...

CenturyLink Extends Level 3 Deal Closure Date


CenturyLink said it expects its deal to buy Level 3 Communications will close by mid-to-late October, which will require approval by the FCC and Justice as well as remaining state sign-offs. That is actually a slight delay in the original projected ...

CenturyLink Announces Revised Timeframe for Closing of Level 3 Acquisition


MONROE, La., Sept. 12, 2017 /PRNewswire/ — CenturyLink, Inc. (NYSE: CTL) today announced it is updating the closing timeframe for its acquisition of Level 3 Communications, Inc. (NYSE: LVLT). Based on the proposed decision filed by the California ...

Comparing Centurylink (CTL) & J2 Global (JCOM)


The Company's cloud services and solutions include fax, voice and unified communications, email and customer relationship management, online backup, global network and operations, and customer support services. In February 2013, it acquired IGN ...

CenturyLink Using AI to Boost Sales Efficiency


CenturyLink is now applying artificial intelligence to automate the work of qualifying sales leads in an effort to make its human sales force more effective. Working with a company called Conversica Inc. and its AI agent named Angie, CenturyLink Inc ...

Brian Schmetzer, Garth Lagerwey join ExtraTime Live from CenturyLink Field


We are here at CenturyLink Field with Andrew and David to preview Seattle vs. Minnesota with some special guests and kick off a big ExtraTime Live Road Trip. 37. 64 · 11. Andrew and David were at CenturyLink Field on Sunday ahead of Seattle vs.

CenturyLink Touting New MVP


HUNTSVILLE, Ala. -- When CenturyLink rolled out its SD-WAN product last fall, the company used its relatively new minimum viable product or MVP network strategy, enabling its customers to co-develop the service, and use their feedback to improve it in ...

CenturyLink (CTL) to Offer Consumers Flexible OTT TV Service


CenturyLink Inc. (CTL - Free Report) is considering working with other established OTT (over the top) provider with a desire to offer its customer flexibility in how they want to watch the videos. In fact, besides offering customers multiple video ...

Downplaying Data Centers, CenturyLink Cloud Strategy Views Connectivity as a Better Play


centurylink Like some other telecom service providers, CenturyLink has shifted away from the data center business. The company also has shifted their public cloud approach, adding additional capabilities for a multi-cloud approach, noted CenturyLink ...

65000 Frustrated DSL Customers Fled CenturyLink Last Quarter


Telcos like Windstream, Frontier and CenturyLink continue to lose DSL customers at an alarming rate as users flee to cable competitors that are actually able to deliver next-generation broadband speeds at scale. Most of these telcos have only upgraded ...

CenturyLink Suffers More Broadband Pains


Despite rolling out gigabit service in its biggest markets and boosting its broadband speeds overall, CenturyLink is still shedding data customers at a high rate because of fiercer cable competition. CenturyLink Inc. (NYSE: CTL), the third largest US ...

Telecom Stock Roundup: A Mixed Bag for Sprint, CenturyLink and Frontier Communications in Q2


Last week too, was all about earnings in the telecom sector. Several sector participants declared second-quarter 2017 financial numbers, and the results were a mixed bag. National telecom operator Sprint Corp. (S - Free Report) reported mixed financial ...

CenturyLink Still Open to Partnerships With OTT TV Providers


Despite having its own OTT TV service, CenturyLink remains open to partnering up with third-party virtual MVPDs, a group that currently includes Sling TV, DirecTV Now, PlayStation Vue, YouTube TV, Hulu, and fuboTV. The telco's own OTT TV service, ...

CenturyLink CEO Pledges To 'Do The Right Thing' Following Lawsuits And Fraud Accusations


CenturyLink's veteran CEO Glen Post stressed that carrier is taking its pending litigation very seriously. At the same time, CenturyLink is looking to the future with the anticipated close of its Level 3 merger and plans to go after more SMB customers ...

CenturyLink Packages VoIP for Small Biz


"Our new robust communications platform gives these businesses access to enterprise-grade features without the need for on-site IT technical support to install and maintain services. Budget-conscious businesses can rely on CenturyLink to meet all of ...

Why Should Investors Reconsider Ally Financial Inc. (ALLY) And CenturyLink, Inc. (CTL)?


CenturyLink, Inc. (NYSE:CTL)'s latest quote $22.86 $-0.32 -0.44% will find technical support in $22.66 a share and a breakdown below this region would be a significantly bearish signal for CenturyLink, Inc. traders. Any way you dice it, a dip below $22 ...

The New Music Choice Now Available to CenturyLink® Prism® TV Subscribers; Enhanced TV Platform Available For ...


July 27, 2017 (New York, NY) – Starting today, the “New Music Choice” will be rolled out to CenturyLink Prism TV subscribers throughout the U.S.. The service will be available to customers for the first time through Mediaroom, the world's most ...

CenturyLink: Hybrid SD-WANs Ain't No Picnic


CenturyLink today is rolling out managed service bundles targeting businesses that want to add SD-WAN options to their existing private Internet links and run services appropriately across both. The service promises to eliminate complexity for ...

A Technical Perspective On Zoetis Inc. (ZTS), CenturyLink, Inc. (CTL)


Zoetis Inc. (NYSE:ZTS) trades at $63.16 having a market capitalization of $31.1 billion. ZTS stock price climbed 25.97% over the past year, yielding a positive weighted alpha of 28.9 percent. Since an alpha above 1 hints at more gains, investors can ...

CenturyLink faces pile of lawsuits over fraudulent billing


CenturyLink's troubles over fraudulent billing practices continue to mount as a growing number of states have filed lawsuits against the telco. Trouble for the telco has mounted since a former employee, who claims she was fired for alerting company ...

Minnesota Sues CenturyLink Over Billing Complaints -- Update


Minnesota's attorney general accused CenturyLink Inc. of systematically overbilling customers, adding to the telecommunications provider's legal troubles as it pursues a massive corporate merger. Representatives of Monroe, La.-based CenturyLink often ...

Minnesota AG sues CenturyLink, alleges overbilling of customers


“The TV was turned to 'Law & Order' on USA Network,” Miller said. Miller wanted to get back to watching the news, per usual. “One of the trainers said he would try to change it back to... Read More · Today's Paper · Subscribe · Facebook · Twitter ...

Minnesota AG Sues CenturyLink For Alleged Overbilling


A recorded phone conversation acquired by the state reveals the Customer Service agent saying, “That was a misquote [because] I can't give it to you for $14.95 at all.” In fact, an internal memo between CenturyLink employees acknowledged the problem.

Overview of Different Indicators: CenturyLink, Inc. (CTL), Capital One Financial Corporation (COF)


Capital One Financial Corporation (NYSE:COF)'s latest quote $82.05 $-0.13 -0.55% will find technical support in $81.85 a share and a breakdown below this region would be a significantly bearish signal for Capital One Financial Corporation traders. Any ...

New York, Others Approve CenturyLink-Level 3 Merger


The states of New York, Pennsylvania, Colorado and Alaska are the latest to approve the proposed merger of CenturyLink and Level 3, according to CenturyLink. The total of states approving the deal has topped 20 as the FCC continues its review.

Android TV: Here's A New Android TV Device From CenturyLink & LG


It seems last week CenturyLink launched a new service designed with cord cutters in mind, CenturyLink Stream. Like a number of similar options, CenturyLink Stream looks to offer consumers a way to engage with TV content without the need for a ...

CenturyLink (CTL) Introduces Beta Version of OTT TV Service


The package includes almost 50 channels, including NBC, ABC, USA, Disney Channel, ESPN, Freeform, Bravo, Food Network, ESPN, A&E, HGTV, Travel, and History. Fox Broadcast Network, CBS Corporation (CBS - Free Report) and the associated cable ...

CenturyLink Bows Beta of OTT TV Service


CenturyLink Stream's baseline “Ultimate” package sells for $45 per month (discounted to $40 when bundled with CenturyLink's high-speed internet service) for a lineup of almost 50 channels, including NBC, ABC, USA, Disney Channel, ESPN, Freeform, ...

UPDATE: Lawyer behind class action lawsuit against CenturyLink speaks out


A communication company's Customer Service department should NOT be closed on weekends! When Internet service goes down, which happens ... Terms of Service · Privacy Policy. © Copyright 2017, Pikes Peak Television, Inc. Colorado Springs, CO USA ...

How CenturyLink Reached a Deal With 10000 Union Workers


More than 10,000 workers at telecommunications carrier CenturyLink voted to approve a three-year contract extension this week. The vote comes as tensions have been rising between the telecom industry and its leading union, the Communications Workers ...

CenturyLink Borrows Wells Fargo's Fraud Scheme to Upsell Customers and Inflate Profits


Ms. Heiser telecommuted from her home in Gilbert, Arizona, working as a Customer Service and sales agent between August 2015 and October of last year. She says she was fired not long after she posted on a corporate message board, informing the CEO of ...

CenturyLink employee claims she was fired for accusing telco of fraudulent billing practices


When customers asked Heiser about the charges, company management told the customer support department to "inform the complaining customer that CenturyLink's system indicated the customer had approved the service," the complaint notes, meaning "it was ...

Fired Arizona CenturyLink employee files lawsuit alleging fraud


According to the lawsuit filed in Maricopa County Superior Court, former CenturyLink employee Heidi Heiser worked from her home as a Customer Service and sales representative between August 2015 and October 2016. Heiser in the lawsuit alleges she ...

CenturyLink Fraud Accusation Sends Shares Down Sharply, Lawsuit Pending


centurylink An accusation of wide spread CenturyLink fraud practices has both CenturyLink and merger partner Level 3 shares down sharply. A former CenturyLink employee claims she was fired for blowing the whistle on the alleged CenturyLink fraud ...

Ex-CenturyLink employee alleges fraud in customer billing


According to the suit, former CenturyLink employee Heidi Heiser worked from her home as a Customer Service and sales representative between August 2015 and October 2016. Heiser says she was fired shortly after telling CEO Glen Post about customers ...

CenturyLink will pay more to keep name on stadium


OLYMPIA – CenturyLink, Inc. is willing to more than double its payments for the naming rights to the stadium where the Seattle Seahawks play and is offering to renegotiate a new contract two years before the current deal expires. The national ...

CenturyLink: SD-WAN No Quick Fix


DALLAS -- SD-WAN Strategies for Success -- Even as the SD-WAN market takes off, it's critically important to set customer expectations accurately for what this one service can -- and can't -- do to deliver better connectivity for cloud-based ...

Centurylink Stock Appeals to Wall Street After CEO Plan


Centurylink flashed Wall Street the signal it was hoping for on Thursday, helping send shares of the telecommunications carrier up as much as 6% on Thursday. The company is the process of acquiring Level 3 Communications, a carrier that serves mainly ...

CenturyLink-Level 3 Merger Gets More State Approvals


The proposed merger of CenturyLink and Level 3 has gotten state regulator approvals from Minnesota and Virginia, joining a dozen or so states and territories that have signed off on the combo, CenturyLink said. The FCC and Justice Department have yet ...

Sounders win ugly over Portland 1-0


The Sounders clung to a fourth-minute goal by Christian Roldan to edge the Portland Timbers 1-0 at CenturyLink Field yesterday. The Seattle Sounders won ugly over their rivals to the South, dispatching Portland 1-0 despite being outplayed, according to ...

CenturyLink: Biz Needs Better Digital Strategy


In other words, this isn't about putting an FAQ on your website, hoping to drive down calls into the call center. "Digital transformation is when you wake up and say, 'I am going to run my business differently in a way that is efficient for me to ...

CenturyLink customers complain about billing nightmares


Billing complaints like Robisch's posed such a problem, Seattle's Office of Cable Communications called CenturyLink executives for a meeting last fall demanding CenturyLink remedy billing and service disputes and improve its Customer Service. "We work ...

CenturyLink Naming Rights, Speedy Noil and other Seahawks Notes 5/16/17


The Seahawks and First and Goal Inc. have agreed to extend the naming rights of Seattle's home stadium through 2033. This is pending approval of the Washington State Public Stadium Authority, the public corporation owner of the stadium. The Authority ...

Seahawks to keep CenturyLink Field name through 2033 season


RENTON, Wash. — The Seattle Seahawks and CenturyLink have extended the naming rights agreement on the team's stadium through the 2033 season. The naming rights extension announced on Monday begins in 2019. The current naming rights ...

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