Posted by xavier
cub cadet is junk and the people in customer service and management are rude and insulting.
Cub Cadet customer service
Please find Cub Cadet customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Cub Cadet listing at any time if you have new information.
- How to reach a live person:
- Press 1
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- Hours of Operation:
- Mon-Fri: 8am-8pm
Sat: 9am-5pm
- Mon-Fri: 8am-8pm
- Email:
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- Customer service link:
- Main Company URL:
- Description:
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User Reviews
09
Aug
18
May
Posted by No screen name
Unhappy customer at the moment. My last 2016 Cub Cadet
was great until the PTO dropped out leaving half the bolt broke off in the engine block. Sold it for parts. Purchased
a return from Home Depot that only had 24 hours on it last
October. Now it only has 52.2 hours on it. Not even a years worth of use. Had it checked out today for drive issues, slow drive power, hardly any reverse. Bad Transmission! Its a 2020 xt1 with a Cub Cadet engine. Looks brand new sitting in the garage, while we pay someone 75.00 a week to mow the grass. What should I do other than not purchase another. All the YouTubes have been watched and hopes of a easy fix lost after being diagnosed by a professional technician. What to do? I think Cub Cadet should step up!
01
Aug
02
Jun
Posted by Lafayette
Tech service is apparently overwhelmed. Just want torque specs for front and rear wheel bolts and nuts. Not in manual. You call, leave message and miss the call back. Then you have to call back and get in line again. My xt 46 performs well but will be checking out other brands come replacement time. I hope to find more responsive tech service support for simple maintenance issues.