Find the latest Eversource news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
... advocacy organization Ceres, Eversource harnesses the commitment of its more than 8,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior Customer Service.
... Northern Pass hydroelectric transmission project. AGT is an affiliate of Spectra Energy, which merged with Enbridge Inc. in 2017. Access Northeast is sponsored, along with Spectra, by New England's two largest utilities: Eversource and National ...
By MICHAEL CASEY. Associated Press. CONCORD, N.H. (AP) — A New Hampshire panel has dealt another blow to a controversial hydro project, upholding on Thursday an earlier decision to deny a proposal over concerns that it would have hurt tourism ...
The water business is big business. Just ask Eversource CEO Jim Judge. His company is wading into a proxy battle over the fate of Connecticut Water, which serves about 300,000 people in 56 towns in the Nutmeg State. The smaller utility's executives ...
“The combined company would have a complementary service territory and would allow for an expansion of the superior Customer Service our employees proudly provide.” Eversource has retained Goldman Sachs as its financial advisor and Ropes & Gray as ...
Orsted and Eversource have lodged a bid in the first Connecticut offshore wind round with their around 200MW Constitution Wind project. The Danish developer and New England utility said the wind farm is located 100km off New London in federal waters.
Utility crews have made great progress restoring power in the aftermath of Wednesday's powerful nor'easter that hit lower Middlesex County particularly hard and left cities and towns with scores of downed trees and power lines. By 7:30 p.m. Friday, 3 ...
... advocacy organization Ceres, Eversource harnesses the commitment of its more than 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior Customer Service.
Is time running out for Northern Pass? The answer depends on whom you ask, friend or foe. From Eversource's perspective, it hasn't come this far just to give up on its controversial $1.6 billion power-line project through New Hampshire. Executives ...
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Eversource Energy (ES - Free Report) is expected to beat earnings as it reports fourth-quarter 2017 results before the opening bell on Feb 23. Last quarter, the company reported a negative earnings surprise of 2.38%. Why a Likely Positive Surprise. Our ...
The so-called Northern Pass transmission project is backed by Eversource Energy and would bring up to 1,100 megawatts of electricity from power producer Hydro-Quebec. By Jon Chesto and David Abel Globe Staff January 25, 2018. Eversource Energy's ...
NEW BRITAIN — Connecticut Consumer Counsel has reached a settlement agreement with Eversource Energy that will reduce the size of the distribution rate increase the Hartford-based utility company is seeking. Consumer Counsel Elin Swanson Katz said the ...
NEW BRITAIN — Hearings will begin at the end of the month on Eversource Energy's request for an average rate increase of 6.79 percent for the distribution portion of its customers' bills. The Public Utilities Regulatory Authority has released a ...
An Eversource substation on the waterfront. The utility says electricity customers will be getting a break. Globe Staff January 04, 2018. Eversource electricity customers in Massachusetts are getting a break on their monthly bills thanks to the ...
Massachusetts Attorney General Maura Healey is urging the state Department of Public Utilities to recalculate Eversource's rates to reflect the coming reduction in the federal corporate tax rate, from 35 to 21 percent. The goal, Healey said, should be ...
As New England's biggest utility, Eversource Energy is a regular target for environmental groups. But the company doesn't usually demand its opponents take back their words. But on Monday the utility sent a cease-and-desist letter to the Environmental ...
BOSTON (AP) — State utilities regulators on Thursday approved a nearly $37 million per year rate hike for Eversource's Massachusetts electric customers that was much smaller than requested, but still drew the ire of the state attorney general. Most ...
The state Department of Public Utilities on Thursday approved a much-reduced rate hike for Eversource Energy that will allow it to charge its Massachusetts electric customers tens of millions of dollars more a year. Eversource customers in the eastern ...
CONCORD, N.H. (AP) — The New Hampshire Public Utilities Commission has approved the state largest utility's plan to sell its power-generating plants at a total value of $258 million. The commission's decision regarding Eversource was announced ...
On December 16, Eversource and the Town of Greenwich will host a free community-wide light bulb swap from 9 a.m. to 12 p.m. in the Town Hall Meeting Room at Town Hall, located at 101 Field Point Road. Greenwich residents, with identification, may bring ...
SHELTON — Eversource Energy is spending $3.8 million to expand its natural gas distribution network in the city's Coram Road neighborhood. The project, which recently got started, involves installing more than 25,000 feet of pipe and will be done in ...
A proposed transmission line from Sudbury to Hudson is predicated on a finding from the Independent System Operator of New England, which is regulated by the Federal Energy Regulatory Commission. ISO New England has the responsibility to perform load ...
HARTFORD, Conn. (AP) — Two lawmakers want the General Assembly to examine Eversource Energy's response to last month's damaging windstorm that left more than 100,000 residents in the dark for multiple days, especially in eastern Connecticut. Senate ...
Keh-Jiann Pan and his wife, Mei-jung Fan, were billed nearly $30,000 by Eversource for years worth of electricity at their office. By Sean P. Murphy Globe Staff November 10, 2017. For more than 10 years, Eversource, the region's largest energy company ...
SPRINGFIELD, Mass. (AP) — The Massachusetts utility Eversource is proposing raising its rates ahead of the winter season. The company has submitted a proposal to the Department of Public Utilities for an increase of 5 percent for Basic Service supply ...
Eversource Energy has spent $4.9 million on legal expenses and expert witnesses building the case for a massive rate increase, and now the company wants customers to pay for it. Massachusetts typically allows utilities to seek customer reimbursements ...
Eversource recently suffered a setback in its quest to win approval of Northern Pass, a $1.6 billion power line that would stretch for 192 miles across the Granite State. The state's energy siting committee said it woulddelay its decision until the end ...
HARTFORD — Eversource Energy officials said Friday they will file a rate hike request with Connecticut utility regulators that, if approved, would mean an average increase of 6.79 percent to the distribution portion of customers bills. The company ...
(Above: Merrimack Power Station). Eversource Energy is selling three fossil-fueled power plants, two remote combustion peaker units and nine hydroelectric plants to several buyers for a combined $258 million. In a filing Thursday with the New Hampshire ...
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SUDBURY, Mass. (AP) — The Massachusetts town of Sudbury has gone to court to challenge a lease between the MBTA and Eversource that would allow the utility to bury a power line below an inactive rail corridor. The MetroWest Daily News reports that the ...
BERLIN — Eversource Energy has a new 5-acre training facility to train its power line repair workers and natural gas technicians. Company officials unveiled the new, $2.7 million facility Thursday at the utility company's corporate campus on the ...
The news release said Eversource sent “as many crews to Florida as possible” and ensured enough resources were available to maintain order in New England. Beyond just physical support, Eversource's call center has provided support to Tampa Electric ...
CHESHIRE >> Eversource Energy is spending more than $3 million to link two separate portions of its natural gas distribution network. The project got underway on July 31 and will be completed by the end of the year, said Mitch Gross, an Eversource ...
When you call 811, your call is routed to your local One-call center. Dig no closer than 18 inches from the marked utility lines. If you hit an underground utility line while digging, you could cause serious injuries, disrupt service to your neighbors ...
Eversource Energy has launched a two-way text option to allow customers to more easily report power outages and find out when service will be restored. The two-way text option was launched July 25 with a notice on the company's website, said Tricia ...
Hartford-based Eversource Energy saw its second-quarter earnings increase by 13.3 percent this year and by 9.4 percent during the first six months of 2017, company officials said Thursday. The energy delivery company reported earnings of $230.7 million ...
Businesses and homeowners that get their electricity from Eversource could see their bills go up significantly next year if the state attorney general's office cannot persuade regulators to block a proposed rate hike. The utility company is seeking ...
BOSTON — Eversource's application to the state for a significant revision of its electric rates has local leaders worried that solar projects in their communities designed to provide cleaner, cheaper energy may become unsustainable. Eversource, one of ...
An equipment failure caused 12,000 Eversource customers near the border of Maynard and Acton to lose power Friday evening, according to company spokeswoman Mary Ellen Molloy. Molloy could not provide further details on what caused the outage, but ...
With the SEC soon deciding whether Northern Pass should be allowed to be constructed (according to Eversource's own analysis, New Hampshire residents will save only $1.50 a month). I thought it would be worthwhile to look into one of the key ...
Eversource will replace an electrical cable that powers Deer Island and runs under Boston Harbor. By Jon Chesto Globe Staff July 13, 2017. For years, an improperly installed underwater power line acted as a barrier to an ambitious project to dredge ...
The high-stakes question over the exact value of the Merrimack Station power plant in Bow could still be months away as both sides make their arguments to the New Hampshire Supreme Court. The town of Bow and Eversource Energy have filed written ...
If approved, this would bring together two highly regulated public companies that are committed to providing excellence in Customer Service. It also could result in synergies in combined purchasing of materials and equipment and sharing of manpower and ...
Work on a multi-phase project that will improve the reliability of Eversource Energy's natural gas customers in Wallingford got started Monday. Eversource will spend $14 million this year on the first phase of a 17-mile-long project that ultimately ...
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“Both companies' dedicated employees work relentlessly to put customers first, and that commitment to reliability and Customer Service will remain paramount,” said Judge. Aquarion is based in Bridgeport, Conn., and has been in the public water supply ...
New England's largest energy utility, based in Boston and Hartford, plans to acquire Aquarion Water Co. for $880 million in cash. Eversource will also assume $795 million of Aquarion's debt. The acquisition marks Eversource's biggest deal since the ...
“Eversource has such strong local ties to New England, and a commitment to operational excellence, Customer Service, and support for the communities we serve,” said Chuck Firlotte, Aquarion president and chief executive officer. “These are qualities we ...
