Nissan customer service

Nissan is a Japanese Multinational manufacturer of automobiles and automotive services. Since the latter part of 1999 Nissan has had a unique marketing and partnership with the French automaker Renault. Nissan has a mish-mash of support options including toll-free numbers and an online submission form.

Customer Service

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  • How to reach a live person:
    • Press 7 for a Nissan rep
  • Hours of Operation:
    • Mon-Fri: 8am - 5pm Local Time
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User Reviews

Posted by Anonymous


Been trying to contact your company for two months, very displeased with the purchase of this vehicle would not refer no one to purchase a Nissan

Posted by Anonymous


Un going issue with sun roof leaking on 2008 Nissan Altima Coupe & seems to be a major problem for Nissan according to all the complaints on the internet- Dealer Younger Nissan Frederick MD have never been able to resolve the problem - so agravating we just stopped driving the car and parked it. Can't'get any satisfaction from dealer wittout sinking more money into it after already paying them numerous times to fix it! It's a very nice car that only has 59,865 miles on it and still looks like new. Shame on Nissan for not having a recall to have this problem resolved since this has been going on for the past several years with their sun roofs.

Posted by Anonymous


I purchased a Frontier on March 30,2018 from Nissan of Bakersfield. Was promised a second key which paperwork verified was available. After 3 long distance calls, still no key. These people flat out lie. Also I was told by finance mgr that I could cancel expensive security system at any time, still no response. Will never buy another Nissan product.

Posted by Deborah


I bought a 2017 Nissan Sentra in February of 2018. The Transmission went failed on Sunday,May 6,2018. I was treated with disrespect,and after 5 phone calls to the dealer in Culver City.I was T there is no rental car available. After more than 48 hours of inconvenience.I was call and told a rental car is now available.When I went to pick up the rental car I was told I cannot get the rental car because my insurance does not cover the rental car,and there is nothing that can be done.

Posted by Deborah


I bought a 2017 Nissan Sentra in February of 2018. The Transmission went failed on Sunday,May 6,2018. I was treated with disrespect,and after 5 phone calls to the dealer in Culver City.I was T there is no rental car available. After more than 48 hours of inconvenience.I was call and told a rental car is now available.When I went to pick up the rental car I was told I cannot get the rental car because my insurance does not cover the rental car,and there is nothing that can be done.

Customer Service Ratings

Based on 118 votes.

2.7

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Nissan Manuals
Nissan customer service news

Titans kick late field goal to beat Texans in home opener

Ryan Succop kicked a 31-yard field goal with a minute left to give the Titans a 20-17 victory against the Houston Texans at Nissan Stadium. The win is Mike Vrabel's first as an NFL head coach. The Texans took the lead to start the fourth quarter on a ...


Buemi, Albon to drive for Nissan e.dams in 2019

Nissan has named Sebastien Buemi and Alex Albon as the team's drivers for its debut season in the ABB FIA Formula E Championship. Partnering with racing outfit e.dams, which helped Renault win three championship titles in the past four seasons, NissanĀ ...


Patron ESM Nissan shines at night at Petit Le Mans

The third session of practice for Motul Petit Le Mans brought the first night running of the weekend. As much as fast lappery, the session was about preparing for the latter portion of Saturday's 10-hour enduro, ensuring things like headlight settings ...

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