Posted by Anonymous
Our curbside pickup was ready when promised and the food is delicious. Great value as well.
Thanks Olive Garden.
Olive Garden customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Olive Garden.
05
Mar
07
Apr
Posted by Alex and Allysa
My husband and I went to the Olive Garden location Tunnel Road Asheville, NC. We had our infant daughter, in her stroller. The person seating customers stated we could not have the baby in middle of the floor. We ask that she re-seat us but she continued to tell us that we could not have the baby in the middle of the floor. We left and I want everyone to know not to take your infants into this location. They are rude and refuse to assist you in relocating the child and us to another area of the restaurant
22
Nov
Posted by Anonymous
Very unprofessional as we walked in very unprofessional server I ordered shrimp scampi with vegetables I received six little shrimps on my plate for the price of $17 I could have went out and bought a damn pound of shrimp for that but the server was the the reason for this comment he was so rude
17
Nov
01
Nov
Posted by Linda
Geeeezzzzz...I had the best...must relaxing late lunch at the Olive garden in Midland MI....I just wanted to tell someone the waiter Fred, was so on with his timing,We have had the toughest few months..today was really tough...we were talk and discussing and no one would of knew ....what we have been dealing with...but this Fred just seen to not miss a beat with everything....more wine..soup..whatever....he is so comfortable .. we would come back just to have him wait on us so we could relax and know he would not miss the beat! What a gem you have!!!
22
Mar
Posted by Anonymous
I've been going to Olive Garden for the longest time, your dishes are delicious! Your introduction of the meal not my favorite!,why? That iceberg lettuce salad that Olive Garden has been using for the longest time is a very low grade lettuce! The majority of the time that I have gone to Olive Garden and the salad is the first thing to come out, for some reason it's always so wilted and looks so old it's never crisp.. my suggestion would be to upgrade your lattice might make the salad look & taste better!!! Love the salad dressing love the breadsticks!! Iceberg lettuce must go!!!'n sorry!
31
Mar
Posted by Anonymous
I had a situation today March 31...the day before rent is due the day before Easter my wallet was stolen by an employee. Me and two other ppl was waited by a rude female. I asked for a Margarita...she failed to ask if i wanted salt or sugar. She assumed i wanted sugar because that what she brought me. When she came back to the table i mentioned i rather salt. She rolled her eyes and gave me a weird face as if i was getting on her nerves. So at that point me and my friends decided to leave. None of our drinks were touched and we never ordered. As we left i realized i left my wallet. We came right back in the wallet was gone. No one came out or went in the same ppl was sitting so we know the wallet was took by the waiter. When she walked by she mentioned to us she went to the table and didnt see the wallet. The manager came out and was very helpful. He tried to make me understand that none of his employees would do no such thing. I explained to him i know she took that wallet. He proceeded to ask her if she seen the wallet. She told him she never went back to the table but told us she did. At that point i knew for sure she took it because she lied. Her story changed. Me and my friends stood in the lobby waiting for results. I had a gut feeling my wallet was in the building. The waiter looked nervous and was very ansy. I kept looking at her to see her reaction. She was rolling her eyes and being rude. I spoke to both managers and they basically was saying it was nothing they could do. The first manager showed a lot of empathy he even shed tears. He took my number and insured me he would find it and call me immediately. I left out and called the police. As soon as i hung up with the police olive garden called me saying my wallet was found. I had money in the wallet and personal imformation. The manager says the wallet was found in the baby changer. The money was took everything else was left. It was a lot of reasons why we ALL (managers too) felt like that waitress picked up my wallet and went to the bathroom took the money hid the wallet. Police report was made i really hope something is being done about this situation. Im a very honest person. I've found two wallets in my life and turned them in without even opening them. Yea i knw everybody not honest so i get it. I do thank God i did get the wallet back and didn't have to go through the hassel of cutting my cards off and waiting for new ones.
09
Mar
03
Mar
Posted by David
I WANTED TO SHARE A POSITICE EXPERIENCE.On Saturday March 3,2018 my wife and I took my 2 sons and my mother out for dinner at the Janesville WI location. It was a very busy time at the OG. Our servers name was Emily. Everything started out fine with ordering. We received our salads and bread sticks in a timely manner. We even received a visit from Manager Tina Dare as she introduced herself and asked how our salads and breadsticks were. It was refreshing to see a manager stop by all the tables and make sure all was up to our liking. The guests seemed very receptive to Manager Tina. We soon ordered our 5 entr�©es from server Emily. Approximately 45 to 50 mins. had passed since we had received our salads. I had to be to work in 45 minutes and we had a 15 minute ride back home. Our concern was that we were not going to have enough time to eat. We informed our server of our time concern and why it was taking so long. She showed genuine concern and said she would be right back. She immediately returned with Manger Tina and they apologetically explained that Emily had a computer issue when ordering our food. We said we understood but we won't have time to enjoy our meal. Tina asked us with honest concern if we wanted our meal "to go". We stated that it was probably our only option at this time. Tina apologized again and surprisingly stated that there would be NO CHARGE for the entire meal and would be back shortly with our food packaged to go. Tina and Emily returned shortly with 2 bags filled with our entr�©es, numerous bread sticks and 3 large salads. Tina even gave us a $25 gift card for our inconvenience towards our next visit. Although it was not an optimal situation we were very surprised and impressed at the efforts made to make this situation right by Manager Tina Dare. My famiky and I will definitely be back. KUTOS TO TINA AND HER STAFF AT THE JANESVILLE WIS O.G.!!!
02
Mar
Posted by HealthyWay
This comment applies to my visit to Olive Garden in Wentzville, Mo. First I will say I am ecstatic that the menu is offering vegetable (zucchini/squash) noodles! My family does not eat grains of any type so we have not eaten at Olive Garden for about one year. I wanted the Chicken Carbonara only with the pasta switched to the vegetable noodles (no wheat noodles just the vegetables). This was politely done for me in Decatur, Ill. but NOT at the Wentzville location. I was told that I would have to be charged full price for both the vegetable noodle scampi and the Chicken Carbonara. This greatly limits our menu choices when it is such a simple switch that previously occurred at another Olive Garden with no problem at all. I would like to suggest that the pasta dishes would be offered with the vegetable noodles instead as an option at all locations. Sadly, we will not be returning to an Olive Garden soon if there is only one option for the vegetable noodles.
12
Feb
Posted by Ernie Lyon
Went to Olive Garden Sunday 2-11-2018 with my husband and two grandkids we all order Cheese Ravioli and was very dis please with them . They were tough and very little cheese in them I always get Raviioli and this time they were different my grand kids would not eat them needless to say. that burnt me for a while on Olive Garden but we were unhappy with the food this time I don't know what they did but it was different.
12
Feb
Posted by Soaringeagle
I have been dinning at Olive Garden for years, Probably in excess of 100 meals. I need to tell you that I have enjoyed every morsel of food put before me.Sometimes I go once a week.
However I must insist you tell me one of your secrets. What do you do to the salads? Without a doubt it s the FRESHEST when compared to any restaurant anywhere! You must have some special process to be able to consistently serve such high quality salads.... so good. Keep up whatever you do what you ..
11
Feb
Posted by Carol
My husband daughter son in law and went to the southaven ms location for dinner Feb 10. The booth was extremely uncomfortable my husband legs went numb during dinner. He had to get up and leave. We ordered an appetizer and never got it. When our dinner came the waitress left my food sitting on out in the aisle for 10 minutes everyone else was half way done before I got my dinner. By then it was cold and did not even look like lasagna. It was in a bowl with mainly noodles and ricotta cheese almost no meat sauce. I was very disappointed with the service and meal for what we spent it just was a bad experience. You do not expect to be leave with your back hurting so bad that you have a hard time walking. When we spoke to a waiter about the seats he advised that the seats are broke down but he was powerless to do anything about it. My son in law requested double shrimp on his meal but did not receive it but was charged for it. When he mentioned this to the waitress she advised well you have already eaten some so I cannot count and cannot do anything about it. This was a horrible experience. We would have had a better experience staying home.
30
Jan
Posted by Torrain was the waiter
My family visited your restaurant on DECEMBER 27th in Greensboro. We had horrible service. No water or silverware at the beginning of our meal it was brought to two managers on gate city blvd. All I got was my team will be in touch it has been over a month no one has offered a resolution just what they could do and nothing was ever sent
28
Jan
23
Jan
14
Jan
21
Dec
15
Dec
Posted by Anonymous
Tonight me and my family had the worst dining experience ever at the Texarkana Texas Olive Garden. First, it took ten minutes for a server to arrive after we were seated. Second, my spaghetti had something in it that resembled human skin. Third, the server dropped a tray of drinks on our table which in return soaked my lap. This experience was a total nightmare.
05
Sep
Posted by Melissa
My family and I love going to Olive Garden. However last night was the worst experience we have had at the Olive Garden on Grape St in Whitehall Pa. They were not busy and it took over an hour for our food and when we got our food you could tell it had been sitting out for a while. My steak was to be cooked medium it was very well done and very dry along with my noddles and sauce they were one big stuck together mess. The same thing for my husbands plant they were both cold even to the touch. We had to wait for the waitress to come around as she was not very good at all when we told her she rolled her eyes and said oh... we asked for new food she took the plates came back 10 minutes later said it will be about 5 minutes I told them to rush it. Well 15 minutes later we finally told her to forget we didn't want anything anymore as our food still wasn't out nor did she come back to tell us what was going on. So the waitress tells her manager we didn't want the food. He comes to our table and says with an attitude I hear your food was not to temp?! I will have it removed from your bill and talk to my cook. First I know you aren't talking to your cook is what I wanted to say but I didn't. However we said yes please remove as we come here all time and this is very upsetting that you and your waitress don't seem concerned about this. It will be a long time till we go back to this Olive Garden again if we go back after the service or should I say lack of service we got last night.
02
Jul
Posted by Anonymous
Today july 2 I was. Visiting the restaurant Olive Garden in cross county mall in Yonkers with my family, Having a very. Bad experience with one of the waitress Wichi turns aggressive against my family just because we ask him for a salad, he started yelling at us going out of control. I called the manager and complaint against the waitress.
Very dissatisfied with the service!!
We abandoned the facility .
01
Jul
Posted by Anonymous
Went to Olive garden in greece n.y. yesterday. Had dinner ordered, was eating salad and soup. The entire restaurant had to be empty out because of an alarm. Fire department arrived. We were out for 15 min. Told to return to out table. Food was all gone. Bill was left. Told them we did not eat, and why should we pay for a 98.00 Bill with no food. Said we ate. But we did not. Did not want to cause a problem. So we payed our 98.00 meal that we did not have. Many people left without paying Bill when we were outside. I will never go there again. Going to report them to BBB.
25
Jun
Posted by Hollywood
My husband and I along with my sister and brother in law were at the Olive Garden on Saturday night in lawrenceville nj around 5:30 pm for a anniversary/ birthday dinner, when there was a fight that broke out between two women servers during their shift and that it made a scene where everyone heard the yelling and screaming that was so scary that a group of employees had to hold the woman down from attacking the other server!
In today's society you can never feel safe anywhere you go and this certainly was uncalled for! Luckily the police were called and they intervened, but the four of us just started to take our food home to go because we were very scared and disappointed! All we wanted to do was go for a quiet dinner and we had to see this drama!
Hopefully no one will have to see this again and maybe when and if we come back, things will be different then!!
Sincerely,
Lory wood
20
Jun
Posted by Anonymous
Went to stockton Olive Garden. Waited 13 min and no service even though the 2 families around us were getting waited on. Went to the front to ask if we had s server and they had no idea. Finally a server cam up with a total attitude like we were bothering her. And then the manger (Edward Anderson) did not apologized nor did he care that we were uphappy about his staff. He is the worst case of a manager and Olive Garden must be desperate to hire him
