Posted by Anonymous
Terrible customer service. The worst I have ever seen in decades. Avoid buying anything from Pyle. Avoid their products.
Pyle customer service
Pyle is a manufacturer of audio hardware such as speakers, audio decks and car alarms. Pyle is mainly focused on the vehicle audio market. Pyle also makes security systems for autos. Pyle customer service is offered by support ticket submission only.
- How to reach a live person:
- Direct number to a support rep
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User Reviews
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Posted by Anonymous
I ordered a pyle amp paid foe it was shipped DHL and now they say they delivered it but I have been here all week and when I tried to find out what happed all I got was nope I do not have the time to see to it from both company's customer service I will not be treated in this way. I will reverse the charges and NEVER use either company's services again.
20
Jun
Posted by Leah
Ordered an A/C unit from SereneLife. There was a rebate in the box for $25. The card stated to register online to receive the rebate and a 1 year warranty. After registering, I emailed within the SereneLife website to ask how to get the rebate. Their answer: >>"Thank you for your recent SLACHT128 registration! To get your rebate we need you to send us a new image of your product review so we can confirm your purchase. A screenshot of your product review, submitted review, or a confirmation message that your review was submitted successfully would be perfect. Please attach it in response to this email.
If you are not yet submitting a review, you can post using this link:
https://www.amazon.com/review/create-review/ref=cm_cr_dp_d_wr_but_top?ie=UTF8&channel=glance-detail&asin=
Also, do you have a Paypal address?
This would be the quickest way to issue the rebate.
If yes please let me know your Paypal email.""
NOW they're telling me that they ONLY issue through Paypal, which is a LIE since they said that's the best way -- not the ONLY way. WE DO NOT USE PAYPAL. They have ZERO customer service. I'm guessing they are all outsourced and not even in the US so why should they even care?? TERRIBLE BUSINESS ETHICS