Anthem Blue Cross customer service

Please find Anthem Blue Cross customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Anthem Blue Cross listing at any time if you have new information.

Anthem California

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  • How to reach a live person:
    • Calls for QUOTES only. Blue Cross Blue Shield is now Anthem in California
  • Hours of Operation:
    • Mon-Fri :  9:00 am to 5:00 pm
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Main Company URL:
  • Description:
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Customer Service

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  • How to reach a live person:
    • Direct number to live customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-Midnight PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Joanne


Anthem member services in the Philippines are horrible! They are rude, inefficient, and incompetent. I tried to make a complaint but the agent was arguing with me and didn't want to transfer me.

Posted by Tom


Many calls and many hours trying to simply cancel my policy. Even after to talking to someone I am continuing to receive statements two months after cancelig

Posted by Carlisv


Just like everyone else, I've gone through their entire phone system rigamarole only to be disconnected. This has happened several times in the past few weeks, and I'm running up against a filing deadline! When it's time to renew I'll look for a different company.

Posted by Anonymous


I tried to call customer service for the last 3 days and after listening and following the automated instructions I got cut off. Did it several times with the same result. I've had this problem since I started my coverage. It got to the point that I can't take this anymore. I tried to be patient but you can only take so much. . I am retired and I thought I would feel safe getting my own insurance. The visits to the doctor's office were very disappointing. The only issue that she would address was the reason for the visit which the receptionist would force out of you. That it had to be specific. Specific to the point that that's the only thing the doctor would address. No further evaluation was done. I have decided to cancel and right now I'm looking for a better insurance..

Posted by Anonymous


I called in right after signing up for a plan to cancel it. After spending a hour on the phone, they said to call back in a couple days. I did call back in a couple days and was transferred to 3 different people. After a hour on the phone someone who was competent ensured me the plan was cancelled and a refund will come in 3 weeks. I never received the refund but did get a new insurance card instead! The only thing they do is take down my information, tell me they will transfer me to the correct department, then they transfer me back to the main number! The next person doesn't know anything and transfer me off to someone else again!!!

This is unbelievable, I would hate to see how bad it would be to get something covered if they can't even cancel a POLICY!!

OVER 3 HOURS WASTED!!!

Customer Service Ratings

Based on 160 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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Anthem Blue Cross customer service news

Anthem Blue Cross to Pay $8.3 Million to Settle Lawsuits

During this whole period I am speaking to numerous supervisors though the forgein call center always refused my request to speak to one because they didntbwant complaint costing them the account servicing. After 6 months of this endless run around I ...


Mercury News editorial: Anthem Blue Cross fines argue against merger approval

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Southwest General, Anthem Blue Cross Blue Shield offering bundled payment model

Southwest General and Anthem Blue Cross and Blue Shield in Ohio are partnering to offer a new payment structure for total joint replacement surgeries for Anthem members in Northeast Ohio. Through bundled payments, Anthem will reimburse a hospital for ...

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