TalkTalk customer service

Find contact information for TalkTalk customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest TalkTalk customer service news.

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Customer Service (Ireland)

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Phone: 1800 944 861

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Customer Service (UK)

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Phone: 0870 444 1820

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Technical Support

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Phone: 0870 087 8777

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User Reviews

20
Jan

Posted by Anonymous


on 1/20/16 at 9:35AM

If I am busy on the house phone and I receive a voice mail. I listen to it. The conversation I had with the person I was busy with talking, all repeats. The conversation I had has all recorded and comes as a voicemail. Why does this happen.


Reply soon as possible please

18
Jan

Posted by mac the knife


on 1/18/16 at 12:23PM

Hopeless. Had a series of obvious overseas scam calls following TALTALK hacking. then managed to speak to someone - a joke. just had a call from someone alleging to be TalkTalk technical support. Did not believe this but was given a number to call back to verify. also did a 1471 return call. This gives an 020 number and when called get same message as on the 0870 number. useless No way to verify caller and no way to get back to them , a seamless loop. then had a text message to say tried to call me but unable to speak to me !!!, if they do not hear from me in 10 days will assume fault is resolved. what a set of idiots . I have been advised to try BT infinity and so that's where I will be going as soon as/

10
May

Posted by keith


on 5/10/14 at 2:43AM

My phone has not been working for nearly three weeks, despite numerous reports, not as good a service as I expected.

08
Feb

Posted by Anonymous


on 2/8/14 at 7:28AM

i spent a small fortune trying to get the help line.And had to give up trying. this
was on Saturday evening. THEY would NOT
ANSWER.,-I wanted help with my new router.

23
Aug

Posted by Anonymous


on 8/23/12 at 3:50AM

This service is absolutely useless.No woder people are leaving.I needed an operator -soory , no humans available.

Customer Service Ratings

Based on 194 votes.

3.1

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TalkTalk customer service news
TalkTalk broadband boost – Good news for customers as internet speeds set to double

At the time, TalkTalk said that rolling out new routers formed a part of their plan to improve customer satisfaction levels along with moving customer service centres. Phil Amy, Director of Product at TalkTalk, said: “We've developed our most ...

TalkTalk most complained-about broadband and landline provider

TalkTalk is the most complained-about home broadband and landline provider, while BT tops the table for complaints about pay TV, latest figures show. Virgin Mobile attracted the most complaints among mobile providers at 11 per 100,000 customers, but ...

TalkTalk is cutting broadband prices as it takes aim at Sky and Virgin Media

TalkTalk has announced a range of price cuts which could save customers money off their monthly bill. The telecoms company has just revealed the deals which bring broadband to homes for as little as £18.95 per month. Along with the drop in price ...

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