The Hartford customer service

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Customer Service

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Phone: 888-413-8970

  • How to reach a live person:
    • Speak "representative"
  • Hours of Operation:
    • M-F 7 a.m. - 11 p.m. EST
      Sat. 8 a.m. - 6 p.m. EST
      Sun. 8 a.m. - 6 p.m. EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

27
Feb

Posted by Anonymous


on 2/27/20 at 11:35AM

My spouse and I were robbed 10/19 upon submitting our claim it took days to get a response from the Hartford adjuster! we have been put through the ringer in attempting to have to prove and justify belongings that were taken, after submitting picture of heirlooms for insurance purposes, along with several receipts. This is completely unacceptable shameful how policy holders are being dealt with AARP is being notified to show them how the Hartford attempts to scam its policy holders out of paying claims. Thought the Hartford stood for something?

JM Macias
Albuquerque New Mexico

02
Dec

Posted by Anonymous


on 12/2/16 at 8:15AM

Dear Hartford auto ins--
I'm a AARP member; and I called for an auto quote a few weeks ago. I never received the free calculator the AARP advertised.
Thank you, PR Zering

20
Jun

Posted by Anonymous


on 6/20/16 at 12:50PM

Dealing with representatives at The Hartford is always a pleasant experience. They are unfailingly polite, compassionate, and helpful. I always recommend this company because of my continued good service and will remain a loyal customer. Many thanks!

03
Jun

Posted by LeePears


on 6/3/16 at 3:18PM

I have had The Hartford for 19 years now. I used an agency for the last 5 of those years. Today I went back to dealing with them directly. I find it much easier to deal directly with them then it was to deal with an agency and with the mistakes they made in my policy. I have had a couple of claims with them over the years and have had no problem getting them paid. Their rates have consistently come in lower then the competition.

09
Oct

Posted by Anonymous


on 10/9/15 at 11:51AM

In trying to get auto insurance for my car in Hawaii I was told that to get insurance from Hartford I must presently have car insurance. I was told to call State Farm or Allstate or whatever and take out a months coverage with them and then come to Hartford. What kind of idiotic nonsense is this?

View all 13 The Hartford customer service reviews »
Customer Service Ratings

Based on 118 votes.

3.1

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The Hartford customer service news
Goat yoga bobbleheads and more weirdness from the Hartford Yard Goats' promotional schedule

From the day they were announced back in 2015, the Hartford Yard Goats have been a bit different -- they're named the Yard Goats, for crying out loud, and their mascots walk around in neon plaid. This year, though, the Rockies' Double-A affiliate has ...

The Hartford Yard Goats Want to Name a Hot Dog After You

Sarah Gaines' Response to USA Today Body Shamers Is Going Viral» · Florists Are Giving Away Free Bouquets at Downtown ... Subscribe · Subscribe Now · Give a Gift · customer service · Table of Contents. This Just In. News. UMass Keeps Watch over ...

The Hartford Yard Goats are changing their name to the Steamed Cheeseburgers for a game

In the roughly two years of their existence, the Hartford Yard Goats have made quite a name for themselves. And now they're bestowing themselves another. In honor of its home state, the Minor League Baseball team is renaming themselves after an obscure ...

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