Read the reviews below to see the experience other people have had when dealing with customer service from Tuesday Morning.
January 2,2020.... your store in palm coast, Florida........been shopping at this store since it opened.......today, there was one lonely man trying to stock shelves and work the register.....the floors were littered with debris.....the shelves looked like someone came in and trashed them.....the stock on the shelves was non existent.....
I don't know what is happening here, but this store is in an upscale, new shopping center......shame on your company
I shopped at the 10516 Old Katy Road, Houston TX store the morning of 11/25. From the 20% discount rack in the back of the store, I selected 3 white dinner plates #1870985 and 7 green dinner plates #1861631. The 3 white plates rang up with the 20% discount but the 7 green plates did not. I asked for the 20% off because it was clearly marked that the merchandise on those racks were discounted. The store manager refused to honor the 20% discount.
How are these situations handled? How should have this situation been handled?
Thank you.
Connie Davis
I was visiting store #708 Naples Tuesday Morning store June 26 and I had excellent and friendly customer service by a young lady named Samantha. She asked if I found everything I was looking for and has a wonderful personality for sales. The merchandise was displayed well and the shelves neatly organized. Sorry I do not live close to this store. Found several small items that I had been searching for in my hometown.
I have visited both Naples, Fla stores looking for some italian manufactured dishes. Dave at store708 was so very helpful He called the North Naples store where Manager Eric had located what I needed and he was waiting for me. They both went way beyond what I expected. They are outstanding in their stores. I am now a faithful customer
My husband and I live in Richmond, Va and had to travel to Stafford, Va to pick up some barstools that were being held for us. The store manager, Wanda P. was very nice in assisting us with our purchases. We bought the barstools and found two more on display that were different and gorgeous. She repackaged them, helped us put all four of the chairs in the truck and we traveled back to Richmond with no incidents or damage to our merchandise. If we are ever in the area of that Tuesday Morning, we will definitely make it a point to visit that store again. The service was fantastic and over the top. Thank you for a pleasant experience.
My husband and I found some gorgeous barstools in Tuesday Mroning in the Richmond Store located on Broad St., Richmond Va. There were only two (we wanted eight) so Pam,the store manager, quickly started calling other local stores within a 100 mile radius to help us locate more. She called us the next day and had made contact with the stores that had them and asked that they hold them for us. We traveled to all of the stores and picked them up. Pam was extremely helpful and has continued to make contact with us about our purchases and satisfaction. She is one of the best store managers we have ever encountered and we will continue to patronize her store. I encourage anyone looking for an item from Tuesday Morning to visit the Broad Stree store and receive the welcome and assistance that we received.
Nasty & rude employees! The sign at 9606 Nall Ave. clearly says closed at 7:00 PM. The Tuesday morning employee would not respond to my inquiring why were they then closed at 6:00. Little , heavy set lady with SHORT dark hair & Huge glasses extremely rude & undesrving of her job ! Poor representative for Tuesday Morning!! Will not shop there AGAIN!!
Wanted to let management know what a nice, well organized store #1052 is and what a good store manager you have there. I've been to several stores throughout the country and this has the nicest displays and organization by far! "Tina" was friendly and helpful taking me to the items I wanted and then giving me specific, helpful education about the product area. (rugs this time) She carefully wrapped my glass purchases and made arrangements to help my husband with an exchange or product. Thank you for having a store manager that make such a difference in your customer's shopping experience.
I bought a heater from Tuesday Morning but have not needed it til now. The remote did not work so I have been trying to call local store for 2 days and they are too busy to talk to me. Finally called corporate office in Dallas and was told I had purchased it back in Nov so there was nothing they could do. I understand time frame but I did not need it until yesterday. The 3 year warranty is not good either because the heater is discontinued. Called Canada office and was told remote would cost 25.00. So I am out over 100 dollars and have no warranty. Will not trade at Tuesday morning anymore. They should not sell discontinued merchandise. Very disappointed.
