Posted by Anonymous
i have been on hold over 2 hours crazy what is going on?
Vipre customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Vipre.
29
Feb
14
Jan
08
Jan
07
May
Posted by Anonymous
you have one of the most corked websites in the country; I cant get your idiot information off of my computer; if you don't remove it within the next 30 minutes I will sue you on Monday for 5 million plus 5 million per day for each day it shows up on my computer; you have already cost me millions of dollars and I intend to collect from you
10
Nov
03
Sep
29
Jul
15
Jan
Posted by Anonymous
I am not happy at all. Granted I was the one who lost the vipre flash drive I had purchased from HSN. It was suppose to cover 10 computers for their lifetime. I have only used it on 2. I wanted to install it on my new laptop. Vipre said they can't hep me. HSN researched it & sent me a letter that confirms I did purchase vipre from them. I tried to contact Vipre again only to get stuck on hold for 45minutes before giving up. I only want what I have paid for!!!!
15
Nov
Posted by NOSEY
I Had Purchased Viper I Guess Back In Feb Of This Yr. I Am No Rookey When It Comes To It..... Very Yr Or So I Have To Change Security. I Own A Security Co, And My Files And Equipment Are Importnat To Secure. At First Viper Worked Well. (dont Get Me Wrong, I Need Good Defense As It Will Be Tested Far More Than The Average Consumer.) Two Months It Failed. And I Contacted A Women .. Head Of Her Dept. Sales I Dont Know, And She Said Everything Would Be Fine, I Would Up Load The Trial Version And It Seemed To Work , And Ran This Way For Three Months; Then It Stoped Trials Would Not Load Anymore. So I Loaded From My Disk And Activated It,(viper)! I Do Alot Online,even Getting A Medical Degree. Within A Month My Mouse Began Moving By Itself. Within 6 Weeks My Unit Slowed To A Crawl, And Functions Began To Fail.. I Called Tech, And I Let Them In, (some Of My Settings Had Been Changed, "thats All", Who Changed Them?
Then A Week Later It Got Worse And A Senior
Tech Signed On, He Found Little, My Computer Was Down To 4% Operational Space And Essentialy Dead. Viper Was Extracted By Me, (i Want A Refund)all The Work And Stress And
Your Dealing With A Guy That Ada, I Have A Broken Neck.
Funny I Loaded Avast...... Hidden In My Java, Was A High Functioning Serious Threat Malware; And To This Dat Java Will Not Run, (its Been Removed) And I Have Lost Some Function.... I Blame This On Your Tech Support And Your Anti Viral Progarm That Seems Not To Update Or ....... Work.
I Will Pursue This, Postings Will Go Out About My Experiance And You Will Not Like It, Just Give Me My Money Back
