Find the latest WellPoint news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
WellPoint, Inc., one of the nation's largest health insurance companies, officially became Anthem, Inc. as the company aggressively markets its menu of Anthem and Blue Cross and Blue Shield plans for new 2015 membership on exchanges under the ...
Health insurance giant WellPoint has cast off its 2004 merger-acquired name and re-rebranded itself as Anthem Inc. The name change, completed by the time the sun went up today, was a complicated affair. It required shareholder approval, done in ...
WellPoint logo Traders sold shares of WellPoint (NYSE:WLP) on strength during trading hours on Wednesday, Stock Ratings Network.com reports. $20.73 million flowed into the stock on the tick-up and $41.16 million flowed out of the stock on the tick-down ...
WellPoint logo WellPoint (NYSE:WLP)'s share price hit a new 52-week high during trading on Friday after Deutsche Bank raised their price target on the stock from $110.00 to $116.00, AnalystRatings.NET reports. Deutsche Bank currently has a hold rating ...
WellPoint Inc. reported third-quarter 2014 adjusted income of $2.36 per share, beating the Zacks Consensus Estimate of $2.28. The figure also increased 12.4% from $2.10 per share earned in the year-ago quarter. This improvement came on the back of ...
INDIANAPOLIS--(BUSINESS WIRE)--Oct. 30, 2014-- WellPoint, Inc., (NYSE:WLP) one of the nation's largest health benefits companies, today announced it has worked with the American Lung Association to develop an informative learning series to help ...
WellPoint Inc. is set to report third-quarter 2014 earnings results on Oct 29, 2014. Last quarter, it delivered an earnings surprise of 7.02%. Let us see how things are shaping up for this announcement. Factors Affecting the Past Quarter. WellPoint's ...
In many areas of the country, only one or two health insurers dominate the market, leaving physicians and patients with few choices when it comes to dealing with health plans, according to a new analysis from the American Medical Association. In 41% of ...
The company decided to adopt the WellPoint name after merging with WellPoint Health Networks in 2004, but now will revert back to Anthem. WellPoint already sells insurance under the Anthem brand in states like Indiana, California and Kentucky.
The nation's second-biggest health insurer, WellPoint, said Tuesday that it will change its name to Anthem Inc., the brand associated with most of the company's best known health plans. CEO Joseph Swedish says in a statement: "We believe it is ...
WellPoint Inc. (WLP - Analyst Report) reported second-quarter 2014 adjusted income of $2.44 per share, beating the Zacks Consensus Estimate of $2.28. However, the figure declined 6.2% from $2.60 per share earned in the year-ago quarter.
WellPoint Inc. is offering a reimbursement incentive to oncologists who follow treatment regimens that follow specific "pathways" identified by the insurer. The program, announced May 28, will provide oncologists with $350 in additional reimbursement ...
WellPoint Inc.'s first-quarter net income fell 21 percent but topped Wall Street expectations, and the nation's second-largest health insurer once again raised its 2014 forecast. The Indianapolis company said Wednesday that the health care overhaul and ...
WASHINGTON The last-minute surge of enrollment in the health care exchanges brought in younger customers to Indianapolis-based WellPoint, which could lessen the insurance giant's premium increases next year, company officials said Wednesday.
Wellpoint, a key insurer on the new Obamacare marketplace, tempered fears on Wednesday of huge rate increases in 2015, saying the mix and characteristics of members from the health overhaul's exchanges are exceeding their expectations. The rosy ...
WellPoint Inc. (WLP - Analyst Report) reported first-quarter 2014 adjusted income of $2.30 per share, beating the Zacks Consensus Estimate of $2.12 per share. However, adjusted income declined from the year-ago earnings of $2.94 per share. Including ...
March 25 (Bloomberg) -- Two months before health insurers must submit rate proposals for 2015 to government regulators, WellPoint Inc. fired a surprising shot across their bow by predicting it may ask for “double-digit plus” increases. Kathleen ...
INDIANAPOLIS (AP) — WellPoint is already raising a 2014 earnings forecast it laid out earlier this year, but the nation's second largest health insurer's projections are still below analyst expectations. The Blue Cross Blue Shield insurer, based in ...
WellPoint Inc. (WLP - Analyst Report) has been working toward increasing awareness among the masses about child health. For this, the company has collaborated with The American Academy of Pediatrics – an organization that has 60,000 primary care ...
WellPoint Inc., the second-biggest U.S. health insurer, fired John Cannon, its general counsel and former interim chief executive officer, “without cause.” Cannon, 59, served as interim CEO for seven months after Angela Braly resigned in August 2012 ...
Tyler Brannen, a health policy analyst at the New Hampshire Insurance Department, said the regulator met with WellPoint on Friday “to discuss the substantial Customer Service issues and options for dealing with the situation.” He declined to comment on ...
Meantime, many of Anthem's new customers in California and other states have expressed frustration at the company for dismal Customer Service. They have had trouble getting confirmation of coverage or identification cards so they can get prescriptions ...
WellPoint's fourth-quarter earnings tumbled 68 percent, as customers of the nation's second largest health insurer raced to use their coverage last fall before it became cancelled under the health care overhaul. The Indianapolis company said Wednesday ...
WellPoint Inc. (WLP - Analyst Report) reported fourth-quarter 2013 adjusted income of 87 cents per share, beating the Zacks Consensus Estimate by a penny. However, adjusted income declined from the year-ago earnings of $1.03 per share. Including net ...
"Many have added hundreds of new Customer Service representatives (WellPoint said they've hired 1,000) and beefed up Customer Service hours. That will cost money that the plans weren't expecting to spend," McDonald wrote. (Read more: Tired of ...
We expect health benefits company, WellPoint Inc. (WLP - Analyst Report) to beat expectations when it reports fourth-quarter 2013 results on Jan 29, 2014. Why a Likely Positive Surprise? Our proven model shows that WellPoint is likely to beat earnings ...
Shares of WellPoint Inc. (WLP - Analyst Report) rose 0.6% to $91.35 on Jan 14, after the company raised its earnings per share guidance for full-year 2013. The market reaction apparently suggest that the projection was within market expectations.
The individual health insurance sales call center at WellPoint (NYSE:WLP) received 35,000 calls during the first week of exchange operations, which is twice the usual call volume. Call volume increased to 45,000 during the second week. "We believe we ...
The new offering combines Castlight's consumer-focused health care transparency solution with WellPoint's affiliated health plans' focus on Customer Service, broad provider networks and efficient administrative processes. Wide price variations often ...
May 14 (Bloomberg) -- Three of WellPoint Inc.'s 11 board members have stepped down, citing personal reasons for their decision to depart about six weeks after a new chief executive officer took over at the second-largest U.S. health insurer. Lenox ...
Earlier this week, WellPoint Inc. (WLP - Analyst Report) declared the closure of the Amerigroup Corporation acquisition. Consequently, the latter has become a wholly-owned subsidiary of WellPoint. Amerigroup will now focus on expanding the state ...
The insurer has more than 500 employees in its Provider Relations group assigned to work with doctors and hospitals and it's restructured call center operations to better communicate with providers, Richard said. The survey was sponsored by The Godbey ...
July 9 (Bloomberg) -- WellPoint Inc., the second-biggest U.S. health insurer, will buy Amerigroup Corp. for $4.9 billion, a move that may spur a wave of acquisitions as companies compete to manage an expanding Medicaid market. Amerigroup stockholders ...
WellPoint Inc. (WLP - Analyst Report) has agreed to pay $90 million as settlement payment pertaining to a lawsuit against its subsidiary, Anthem Insurance, according to Reuters. However, the settlement is subject to the approval of a federal judge ...
Health benefits giant WellPoint has acquired 1-800 CONTACTS, an online retailer of contact lenses and eyewear, from private equity firm Fenway Partners. The transaction will be financed from available cash on hand, WellPoint says. Financial terms of ...
In order to expand its presence in the U.S. government program for the elderly, WellPoint Inc. has agreed to purchase its privately held Medicare specialist CareMore Health Group for $800 million. Other financial details remain undisclosed. Based in ...
WellPoint says the fault, dear readers, lies not within their hands, but in the hands of an outside vendor hired last October to update an application on the company's website. The vendor had supposedly promised WellPoint that all security measures ...
With over 30 years experience, including chief information officer and chief technology officer roles, she has led eBusiness development, IT mergers and acquisitions, customer support as well as international implementations of strategic applications ...
