Wix customer service

Please find Wix customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Wix listing at any time if you have new information.

Customer Support

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  • How to reach a live person:
    • Press 1 when recording begins
  • Hours of Operation:
    • Mon-Fri: 6am-5pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • You can call 1-415-639-9034 from outside the United States

User Reviews

Posted by sharonnorman.co,


I cannot take off "describe your image " on two of my photos on "The Light . They are # 5 and 6. I have tried everything and nothing works.

Posted by Ellen


Building a site is not user friendly and the support is unclear. Customers are unable to speak to a support person on the phone.

Posted by BushDr.org


Why is it so difficult to talk to a live person. I wanted a subscription but in light of the poor customer service I have second thoughts

Posted by Anonymous


Customer service is unhelpful, unknowledgeable, and too, too hard to try to talk to some who knows anything. Can't seem to reach those, or maybe everyone is clueless

Posted by Lisa Jefferson


You took $155 dollars out of my account fraudulently twice, this year and last year. We cancelled the website in 2017. Called multiple times. You fraudulently stole my card number and my bank is reporting you to the merchant bank for any charges incurred, I already changed my card twice because you did not cancel the account as requested over two years ago. I'm contacting my attorney and we are going to sue your company for accessing my account information. Suntrust is aware that this an Internal fraud issue. Your disgusting robbing customers of their money when accounts are cancelled.

Someone needs to call me now.
Lisa Jefferson
496-409-6311

Customer Service Ratings

Based on 79 votes.

2.7

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Wix customer service news

WIX Filters Awarded Traditional Vendor Of The Year Honor

On top of providing the highest caliber sales representatives and customer support, they also provide a quality product,” said Joe Piazza, sales representative at National Performance Warehouse. “We feel very confident that WIX Filters is one of the ...


Head-To-Head Analysis: Wix.Com (WIX) & IHS Markit (INFO)

... provides Wix Photography, a solution for photographers looking to create their portfolio and manage their business online; Wix Video that allows its customers to showcase, promote, and sell videos on their Wix Website; and customer support and ...


Watch List: LyondellBasell Industries NV (NYSE:LYB) , Wix.com Ltd. (NASDAQ:WIX)

March 10, 2017 For the second consecutive year, LyondellBasell (LYB), one of the world's largest plastics, chemical and refining companies, has been honored by Junior Achievement USA® (JA) with the U.S. President's Volunteer Service Award. The Bronze ...

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