Zune customer service

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Customer Service

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Phone: 800-386-5550

  • How to reach a live person:
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  • Hours of Operation:
    • 6am-10pm PT, 7 days a week
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User Reviews

25
Jan

Posted by My Zune


on 1/25/16 at 7:57PM

My Zune black screen, crackli g triedto do a reboot, and aldo helded scroll button down for 10 sec.

30
Oct

Posted by Anonymous


on 10/30/15 at 1:12PM

What can I do with a cracked touch screen on a mp3 player

11
Aug

Posted by jopamaja


on 8/11/15 at 4:54PM

My name is Jose P Machuca and this is my email address: , please help me out to get back to my music collection, I paid a lots of money for it and now I don't know how to get back.

Thanks for your support.

19
May

Posted by Anonymous


on 5/19/15 at 3:59PM

Zune support sucks...I wish I never purchased my device. Microsoft should be embarrassed to have such a lame product with no support for its customers!!!

10
May

Posted by cheresewoody


on 5/10/15 at 3:00PM

what should i do? my zune wont turn and even if its plugged in?

View all 117 Zune customer service reviews »
Customer Service Ratings

Based on 260 votes.

2.7

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Zune customer service news
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Microsoft to Shut Down Zune Services (Yes, Zune!)

Remember the Zune? It's apparently still a thing because Microsoft this week issued a support note warning that it plans to retire Zune services on Nov. 15. First of all, way to stay committed all these years, Zune users. But in less than a month, you ...

Bitter Zune fan hilariously rants about how the device was way ahead of its time

Back when dedicated digital music players were still a thing, the big battle was between Apple's iPod and Microsoft's Zune. The iPod won this battle handily, over course, although that doesn't mean the Zune was a bad product. In fact, the Zune really ...

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