Flag Holland America Line Customer Service Review

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We just returned from a cruise 7 day inside passage from Seattle to Alaska.
This was our first cruise ever,we are so happy that we chose the ms Westerdam'
It started last September when we booked the cruise with our AAA travel agent in Redmond Washington.
This was going to be our once and a lifetime cruise,and also celebrate our 40th Anv. From
the time that we made our plans HAL and their
wonderful staff.
Made it not only a wonderful cruise that we will never forget but we felt that we at all
times were treated like royality. Just to name a few people on the ms Westerdam. Front
desk supervisor Romona,Tharma and Michael help me so that I could present to my bride of 40 years a diamond ring at the Pinnacle Grill our anv night of july 15th. What wonderful people you have working on board the ms Westertdam. Another person is the Manager of the Pinnacle Grill for his staff presenting the diamond ring on a silver platter to my wife during our evening meal.
4 other people I would like to mention is the dining room supervisor Nadine,wine steward Frank,table host Tiger and Jerry which is I have name wrong served us at table # 120 from 7-14-7-21-12.
Not only did these people take care of us but
went over board on making our cruise so personnel, that is why I am writing this letter to Holland American Lines to say thank you for taking care of us on such a wonderful experience.
We will because of this be booking another cruise with HAL, for their outstanding service and I do mean out standing excellent service while aboard the Ms Westerdam.

Warm Regards;
Mr.& Mrs Patrick Hurley
Redmond Washington
VE-5104


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