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They do NOT know what they're doing! Talked to three cust. svc. reps, was on phone for 40 mins with them, and constantly put on "HOLD" until last rep. HUNG UP on me because they could NOT answer a simple question i.e. what is the current electric supply service rate at COM ED? It is right on the custmers statement i.e. .0577 per kWh!!! They get angry at you for asking this question for some reason, also! Try it! James P. HesterABVW


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