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i deployed to iraq 2 years ago and brought my orders in to get the account frozen. after a month of training i called altell to have the plan frozen, the lady on the other line told me that they had no copys of my orders and i would have to fax them in (hard to do on a flight line and from iraq with no fax). so i mailed a copy of orders to my mother to bring into a local store and they said it was good. after i got back from my deployment my phone was cancelled and i owed them $640.00. so i went to the store that i gave the orders to the first time and pointed out the lady that i gave the orders to and the manager said that cant be right she is a model employe and i would have to pay the amount to get the phone turned back on. point of the story if you need a phone dont go to altell now AT&T on dell range BLVD in cheyenne WY


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