Flag Capital One Customer Service Review

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People stop complaining! Reading all this complaints about Capital One agents and Capital One itself really shows how uneducated you people are. First off, if you are not satisfied with the charges that were placed on your account maybe you should Read the "Terms and Conditions" first before signing up. That's what it is for and apparently that only shows you people sign up for something without reading the terms and conditions beforehand.

Second is "Stop being rude to representatives". Customer representatives are there to help us out, it turns out that most of us are trying to destroy those people who are on our side. Remember Customer service Representatives are always on your side. Furthermore try being on the other end of the line. It is not their fault, they don't even know we (individually) exist till we talk to them.

One last thing, if you were not able to receive your card, don't take it against the rep or capone. Once they mail out cards it is no longer on their hands and it may be the post office that may have issues.

Furthermore, CapitalOne is an awesome company. The employees are good as well. It is us who tries to make them look bad.


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