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I was with HSBC for several years. My card got "transitioned" to Capital One, not at my request. The transition period ended in July (according to "James WOB510"). I requested a credit limit increase and received a letter dated Sept 25th stating that they could not process this while the account was in Transition. I called to ask when the transition period would be over so I could make arrangements, they didn't know, and refused to pass me to a manager even though they couldn't answer my question. Time to go find another bank I guess, I'm going to love what's NOT in my wallet, that's for sure!


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