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Worst customer service ever!!!! Called to report fraudulent activity on an account that I supposedly closed 3 days ago and the customer service rep is saying they can go ahead and close the account correctly. Meanwhile, there's a transfer from checking plus for $100 and 2 Chase epay transactions plus the overdraft fees from Citibank. Guess why i was closing out the account in the first place, my experience a previous time deleting an automatic payment that didn't appear in the system but was still taking money out. It's all about the bottom line for this bank now and their service isn't worth a damn. For those with accounts I hope you never have any issues.


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