Flag Virgin Atlantic Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I am having a terrible experience w Virgin Atlantic. I booked a flight, then endeavored to change it AND upgrade it. I was told that AMEx declined to "pay for" the upgrade expense. Icalled AmEx since I have never had a charge declined. They said thought the upgrade charge from Virgin was fake. Straigtened that out so they have approved it. Have tried to clarify w Virgin but have been on hold for hours, Unbelievable!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video