Flag Bass Pro Shops Customer Service Review

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Today, Aug 3, we traveled 86 miles to the Harrisburg PA Bass Pro shop to purchase an item that was listed as a sale item for Aug 1 thru 17. That item was not available in the store and it is only the 3rd day of it being on sale. I was unsuccessful at purchasing it online and was directed to the catalog line. The rep struggled greatly and put me on hold several times to match the sale price and then I WAS REQUIRED TO PAY SHIPPING CHARGES. This is not good service for a business. Not one of people in the Harrisburg store or that I spoke to by phone tried to assist in this issue.


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