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Ripped Off!!!! After being a member for over 12 years I was ripped off today. I never received my annual bill and when I went in they told me it is no longer a 3 month grace period. It was due on the 31 of May. Less then a month. TERMINATED! !!! But they will renew my membership at over 15 times the amount. Whatever. That is the new plan for 24 hour fitness.... Get rid of the old members with great rates so we can bring them back in at a higher rate. When I called the customer service number I could not believe how rude I was treated. It is not about customer service or the customer anymore. It is a con game. Get you to sign, get you to pay and then wait for you to make a mistake so they can do it to you again.


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