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I am an owner of a 2013 Cadillac XTS. This vehicle is the third Cadillac car/truck I have owned. I am reaching out to you regarding case. I�ve leased the car in November of 2012, during this time I have had a serious safety issue and major concern. The brakes have failed on 4 different times. I have taken it to the shop, different reasonings why, but no complete/real answer. At this time I do not feel safe and confident driving the vehicle. The dealership which has it now, doesn�t want to keep the car, stating it may not sell after. I am trying to get in contact with the sale manager at Crown Cadillac in Watchung NJ. As i will guess they would want me to take the vehicle to New Jersey to turn in, not sure what difference it would make. As stated the car isn�t safe for my family, myself and possibly causing a crash on the road. After a week, they reached back to me, stating their is nothing they can or will do for me and have anise day. Customer service for a loyal buyer, I think not. I will never purchase and/or lease a cadillac vehicle again.


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