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Unbelievably bad. The worst customer service I have had in 50 years of shopping. I will NEVER buy another thing from IKEA, and I will encourage my friends and family to avoid them like the plague. We bought over $6000 in cabinets for our business. Not all of the cabinet pieces were available when we made our initial purchase, so we had to pay an additional $100 to have SOME of the remaining pieces delivered. Then I went down to the store myself (a 45 minute car trip) to pick up other parts of the order. To do this, I had to rent a truck. THIS purchase was charged TWICE to my credit card. Reaching them to have this charge reversed is virtually impossible. I must go down to the store with my receipt and talk with a real person. The PEOPLE who work at IKEA are universally friendly and competent--- but their SYSTEMS are absolutely the worst.


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