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I have just gotten off the phone AGAIN with Verizon!!! I have been having an ongoing problem with our internet connection. Every time I speak to some else I get different information. I am TOTALLY frustrated and am at a loss at this point. HELP!

Had an engineer call me back said I had 10 megabytes to have it reduced to 3. Called and was told I had 7.1 megabytes and that I can only drop down to 1, which is way too low. Please check my account and count how many times I have called!, I am TOTALLY at the point of tears!!! Shouldn't be this hard to get this problem solved.


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