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Hi there,
My husband and I were thrilled about getting the Fitbit charge together to track our steps each day on the job and how much walking each of us put in in a day. I work retail and my husband is a policeman.
Not long after I had purchased mine, my side button broke off and bestbuy was fabulous about taking it back and replacing it with a new one.
Months pass and I hit 26,000 steps in a work day and my husband was determined to beat me and did it on an all day hike at Denali state park at 34,000 steps. Wowza!!!
Days before our vacation to Alaska we found out we were going to have a baby and hitting that 10,000 mark was a goal each day until delivery. Well, it turns out, that I lose my Fitbit charge. The wristband kept unlatching on its own fell off. I was really enjoying all the specs to this watch, caller id, steps, calories, sleep, and the alarm and disappointed with the latching feature. There is Fitbit charge HR with a new latching feature that I should have purchased in the beginning,
I'm not sure if there is anything that can be done at this point I don't have the Fitbit to exchange only my honest feedback.
Sincerely yours,
Kelly


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