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zara USA online service is the worst that I have ever experienced. it sends wrong cloth, it did not send right order even I sent back the wrong order and UPS has the record. You have to wait to receive the returned wrong cloth before you send my real order, but too late, my order was out of the stock after more than a week waiting. You do not return my money, but sent me a gift card to bound me to your store. Each time when I called your interpretative could not find the track number..... what a shame, You do not even have a place allow customer to rate your cloth and server! so much worse then AMAZON and J. Crew.


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