Flag Harley Davidson Customer Service Review

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I bought a new harley breakout 2016 off the floor with 0 miles from neidengards cycle in wintersville ohio.in oct.of 2015. I decided to have it stored in their store for the winter months. I spoke to the service manager before I took it out there about the pitting on the front wheel and also sent him the pictures of it before I took it out there. He stated that he will look at it and see what is going on and replace the wheel if it is a defect. Well what the hell is that. They picked my bike up in the 3rd week of January 2016. I have stopped out there several times and he said he looked at it in the garage and could not find them even though he can see them in the pictures. I have been there just the other day and was told the same thing. They have yet to take it in the shop an put it on the lift so that they can see it. They have had more than enough time to get this problem resolved and it needs to be done before I pick it up from storage since that's why I put it there in the first place so that it would be done in time for riding season. Has only 79 miles. A harley is like a BMW or Acura or Lexus you are paying for quality and that is what you expect. That is why they cost so much more than other motorcycles.


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