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It is unfortunate that William in your sales staff (4pm on 4/4/16) would be willing to let a customer (Barbara Gallus) of 14 years to quit their weekly subscription over a difference of $6.50 for the 13 week subscription. William must not be aware of the domino ramifications of how one customer with a negative experience with Tribune Sales can affect at least 100 more customers. In this day of age with social media, I believe I read in the Tribune that it is much more than that.

It is a shame. I would have stayed a customer, but William was not willing to keep my current rate of $5/week. I guess we will just make do with the Yahoo News and the radio; that is free. No hard feeling Tribune. It's just business.


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