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Mediacom is terrible to work with. They are unaware of what is going on within their company.
I have gotten bills that don't line up with customer service or info online. I am sure I have paid unnecessary amounts to keep my cable up and running when they said I had too. I am not on location of my property and quite frankly think I am being scammed with information about money, bills, reconnect fees, blah blah blah. In addition during off hours, customer service is in the Philippines. I will be on Dr. Phil someday looking like an idiot for giving information to who knows. This place is a mess. Is there another option? Just do not put any stock in Mediacom ... just sayin. I also think they don't really care and feed you a line out of some manual sitting on their desk that probably rotates around the office. If they are the only game in town, there is really no incentive for Mediacom to do better business. Its a big thumbs down for mediacom. I am irritated just writing this.


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