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I was at Dillard's in Odessa Tx to do some shopping. I'm a 100% disabled vet and have a tax exempt Dillard's card which I got out of Oklahoma. It's good at all Dillard's stows, and used before in Midland Dillard's store in Tx. Tax exempt transactions were always done at registers. Odessa store says I have to pay full price at register then take to customer service for adjustment. Had to request manager to come out of office to talk with me he told me same thing, found him very rude.


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