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Customer service at Gander Mountain in Watertown N.Y. is a joke. I have waited in line twice within the last four weeks, attempting to at least be granted a "may I help you, sir"? I have had, both times, money in my pocket that I wanted to leave in the store after making a purchase, but no one would even grant me the courtesy of a hello, so I left with my money.
Over the past few years, I have spent a considerable amount of money at Gander Mountain on hunting and other outdoor related equipment. After today, I will never, ever spend a single penny in any store even remotely associated with Gander Mountain. I'm sure this letter will be acknowledged in the same manner as I have become accustomed to from the "sales" associates at your store...just one more disgruntled customer, no big deal. Just a parting thougt on customer service...oh never mind, I almost forgot that it's not part of your business model.


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