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Do not deal with Verizon. I returned a broken phone to Austin and Verizon is still treating me with a &500.00 charge saying the phone had not been returned which by the way I mailed the phone at least two weeks ago at the post office in Blountville TN if they really do not have the phone it has to be lost in the mail why would I want a broken phone? I received a phone call a week or so ago telling me it had been taken care of however I am still getting treating text messages from Verizon there is a very long story behind all of this but it would take me over two hours to right it all. Long story short 14 day free trial I paid for all taxes etc up front in cash and was told I would have a check within 14 days still no check. I was lied to the sales person would not let me prove someone had it before me via contacts that I had no idea who they were. Very, very bad experience and still being harassed


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