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I am writing this because my mom who is 80 years old and has a life line on her phone has been without a phone for over 24 hours. Oh, they said they would be there today and of course it is 6:40pm and she is still without a phone. I am calling tomorrow and cancelling her phone and going to another company. I can't have her without a phone and if ANYTHING happens to her in the mean time, I will sue Windstream for negligence. Their service is unexceptable.


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