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I was at ur hotel on 6-18-16 and had an incounter with Fatima Hopkins. This lady is unprofessional very impatient. This about the 439th or 5th Family reunion we've had here and never been treated so rude. She acted like she didn"t want to be there. The $200.00 that was put on the credit card wasn't explain and she said she doesn't have to give a spill on that because it's on the paperwork. My name is DavID Frazier also my wife was charged for an additional room that my daughter paid for. After everything was checked out and there was a mistake not even an apology. Why do u have folk like her working in a front office operation. She need to be in the back so she doesn't have to deal with the public.


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