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Trying to reach a customer service rep at this company is impossible. The entire company is automated and if that doesn't frustrate you enough, they will hang up on you if you ask to be connected to a live rep. I have windstream at my home, because there is no other service provider. They have been telling me for almost two months that someone would be there on certain days and no one ever shows. Now I have a phone line at work that I cannot get in touch with anyone to report it to. Take my advice and avoid this company like it has a horrible STD.


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