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My High Internet stopped working on July 12, 2016. I called on July 13, 2016 @ 8:30 am, talked with 5 different reps, on-hold for 1 hour and 55 minutes, talked 55 minutes. Technical advisors could not fix problem on-line. Was told someone would call me in two days to set up in-home repair, upgrade speed to 20 MB and add Wi-Fi. No one Called. I called back on July 17, 2016, on-hold for 1 hour and 14 minutes, no one answered. I called again on July 18, 2016, was told my service would be on July 21, 2016. No one came on July 21..called again, was told it would be on July 28, 2016.. Technician did come on July 28, 2016 and got my high-speed internet back on line. So, from July 13, 2016 until July 28, 2016 I did not have any internet service. So, you tell me, does that sound like Customer Service a large company like Windstream should be proud of..


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