Flag Western Union Customer Service Review

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NEVER USE. My experience has been horrendous. WU has refused to honour the transactions and as a result have left relatives without money over seas. Numerous phone calls could not offer any clues as to why they sent the money back.......we are no talking large sums here but three small transactions. Bizarre and very insulting. Was given the run around and asked to speak to the people who decided on these "business decisions" but surprise...no one could say why it was rejected......never again. All responses read off a card....didn't think an organisation could ever operate like this. I appreciate the need for security but this is indescribablely stressful , unnecessary and completely unprofessional.


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