Flag Gander Mountain Customer Service Review

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I shop your store and because of clearance sale several times this last couple months...There is a gentleman named Brent...Doesn't wear a vest but a badge...Before I seen badge I ask his name...I was furious the was he was talking and treating his employees...That day I heard sales clerks talking about quitting as I heard also couple had already walked out..there was only one manager answering calls to check out..From feeling I got from sales assoc.things were tense and seemed to be about Store Manager...If you've had excessive employee turnover I can say without doubt it's because of Brent..He talks down to everyone even Customers from my observation..Was going by bout7.15 few days ago and people were waiting outside..Stopped to ask about sale since there was several waiting and was told person that was suppose to open hadn't showed up.Guess what that person was Brent..Other Manager was off they said..and ONE came in later...I Worked retail 35 years and notice things when I'm in store..Narcisstic is what I would call him from observing him. Know you probably don't care but someone should be aware of how he talks and acts toward employees and customers


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