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Been a regular grooming customer for a long time. Always have had Joann. Had my 2 dogs groomed today..sunday..was charged 10.00 more.
Was not informed there was a weekend charge or that grooming fees has gone up this week. The manager of the grooming salon supposedly groomed them but she never acknowledged me or informed me of any increases at all. NOBODY SAID A WORD. Poor business...store manager was poor customer service and didn't care. WILL NOT go back and will encourage anybody I know to do the same.The cashier didn't know anything when I questioned her. When I called grooming salon, no help at all. I am furious!!!


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